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The RoomPlace

2525 N Harlem Ave
Chicago, IL 60707 773-889-7400
Checkbook's Top Rating
Quality NO

Checkbook Summary of What It Sells ?

Consumer Ratings for The RoomPlace — 15 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
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Promptness of service what is this?
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Reliability what is this?
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Advice on choice and use of products what is this?
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Staff attitudes/atmosphere what is this?
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Ease of looking at/testing products what is this?
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Prices what is this?
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Business Policies for The RoomPlace

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Special services and payment policies
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • In-home interior design services available
  • Soil and stain treatment for upholstered furniture upon request
  • Has an online gallery/catalog
  • Website offers room designer software
  • Website lists prices for most items
  • Customers can order directly from store’s website
Store's payment policy for furniture that is special ordered
  • Full payment required at time of purchase
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
7 days
Restocking fee what is this?
$0

Consumer Comments for The RoomPlace

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Consumer from Chicago, IL
Dec 15, 2023
Very good, friendly customer service. Comfortable browsing atmosphere. Clean store.
Consumer from Chicago, IL
Dec 15, 2023
The couch was great at first but has some wear and tear already from the kids but the bed has been fantastic! Prob the best bed and pillows we have ever had!
Consumer from Chicago, IL
Dec 13, 2023
They have great quality furniture at great prices

...and 1 more consumer comment for The RoomPlace