Macy's
111 N State St
Chicago, IL 60602 312-781-1000
Chicago, IL 60602 312-781-1000
Checkbook's Top Rating | |
---|---|
Quality | NO |
- 28 ratings
- 59% gave a "superior" overall rating
- Compare 61 nearby furniture stores
- "I love this store because of the excellent customer service that I receive here."
Read More Comments
Checkbook Summary of What It Sells ?
Consumer Ratings for Macy's — 28 Ratings
Percent of customers who rated service "superior" for:
= average for all furniture stores
Overall quality
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Promptness of service
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Reliability
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Advice on choice and use of products
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Staff attitudes/atmosphere
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Ease of looking at/testing products
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Prices
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Business Policies for Macy's
Special services and payment policies
- Choice of upholstery fabrics for most sofas
- Orders for furniture displayed in showroom usually can be fulfilled within two weeks
- Delivers furniture
- In-home interior design services available
- Repair services available for case pieces and/or upholstered furniture
- Has an online gallery/catalog
- Website lists prices for most items
Store's payment policy for furniture that is special ordered
- Down payment required
Return time period for special-order items (in original condition)
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3 days
Restocking fee
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25%
Return time period for in-stock items (in original condition)
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3 days
Restocking fee
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15%
Consumer Comments for Macy's
Dec 28, 2023