The RoomPlace

All locations combined
Checkbook's Top Rating
Quality NO

Consumer Ratings for The RoomPlace — 91 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
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Reliability what is this?
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Advice on choice and use of products what is this?
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Staff attitudes/atmosphere what is this?
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Ease of looking at/testing products what is this?
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Prices what is this?
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Business Policies for The RoomPlace

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Has an online gallery/catalog
  • Customers can order directly from store’s website
  • Soil and stain treatment for upholstered furniture upon request
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • Downpayment required
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns

Consumer Comments for The RoomPlace

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Consumer from Hampshire, IL
Jun 21, 2019
I recently bought a new sectional from The Room Place and was incredibly pleased with my purchase! The sales person was very helpful and not pushy. The delivery was prompt, other than one item which was on back order. The price was decent for the size of the sectional that I purchased. I do wish the price was a little less seeing as I waited to shop on a holiday weekend but I don't regret the purchase.
Consumer from Elgin, IL
May 20, 2019
Sales follow you like stalkers but they carry a good assortment for the price to get good starter furniture
Consumer from Chicago, IL
Jan 27, 2018
I only shopped online but didn't buy anything as I'm still looking.