La-Z-Boy Home Furnishings & Decor
All locations combined
Checkbook's Top Rating | |
---|---|
Quality | NO |
- 195 ratings
- 63% gave a "superior" overall rating
- Compare 63 nearby furniture stores
- "They were supposed to call the day before delivery to advise three-hour window. Never did. Called..."
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Consumer Ratings for La-Z-Boy Home Furnishings & Decor — 195 Ratings
Percent of customers who rated service "superior" for:
= average for all furniture stores
Overall quality
Promptness of service
Reliability
Advice on choice and use of products
Staff attitudes/atmosphere
Ease of looking at/testing products
Prices
Business Policies for La-Z-Boy Home Furnishings & Decor
Special services and payment policies
- Choice of upholstery fabrics for most sofas
- Orders for furniture displayed in showroom usually can be fulfilled within two weeks
- Delivers furniture
- Has an online gallery/catalog
- Repair services available for case pieces and/or upholstered furniture
- Customers can order directly from store’s website
- Soil and stain treatment for upholstered furniture upon request
- Website offers room designer software
- Custom upholstery services
- In-home interior design services available
- Website lists prices for most items
Store's payment policy for furniture that is special ordered
- Downpayment required
Return time period for special-order items (in original condition)
No returns
Restocking fee
No returns
Return time period for in-stock items (in original condition)
3 days
Restocking fee
30%
Consumer Comments for La-Z-Boy Home Furnishings & Decor
May 01, 2019
Nov 10, 2017