Ethan Allen

All locations combined
Checkbook's Top Rating
Quality NO

Consumer Ratings for Ethan Allen — 32 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
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Advice on choice and use of products what is this?
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Staff attitudes/atmosphere what is this?
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Ease of looking at/testing products what is this?
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Prices what is this?
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Business Policies for Ethan Allen

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Delivers furniture
  • Has an online gallery/catalog
  • Repair services available for case pieces and/or upholstered furniture
  • Customers can order directly from store’s website
  • Soil and stain treatment for upholstered furniture upon request
  • Website offers room designer software
  • Custom upholstery services
  • Website offers the “See in my room” AR (augmented reality) tool
  • In-home interior design services available
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • Downpayment required
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
10 days
Restocking fee what is this?
15%

Consumer Comments for Ethan Allen

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Consumer from Crystal Lake, IL
Mar 30, 2019
More expensive but you “get what you pay for” with furniture. High quality furniture, helpful salespeople. Free catalogs in the mail to customers.
Consumer from River Forest, IL
Mar 23, 2019
We used Ethan Allen Design Center in the western suburbs of Chicago some years ago, and remain sold on them. The furniture we purchased--two loveseats, an upholstered chair, and a large area rug--have not "aged" at all despite years of use. We love the classic look of these pieces and receive many compliments from visitors to our home. Our Ethan Allen designer was intelligent and thoughtful about our room and its unique needs. We'll visit again.
Consumer from Chicago, IL
Mar 22, 2019
none