IKEA

750 E Boughton Rd
Bolingbrook, IL 60440 630-972-9205
Checkbook's Top Rating
Quality NO

Consumer Ratings for IKEA — 54 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
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Promptness of service what is this?
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Reliability what is this?
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?%    
Advice on choice and use of products what is this?
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Staff attitudes/atmosphere what is this?
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?%    
Ease of looking at/testing products what is this?
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?%    
Prices what is this?
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Business Policies for IKEA

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Has an online gallery/catalog
  • Customers can order directly from store’s website
  • Website offers room designer software
  • Website offers the “See in my room” AR (augmented reality) tool
  • In-home interior design services available
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • Full payment required at the time of purchase
Return time period for special-order items (in original condition) what is this?
Not applicable
Restocking fee what is this?
No Data
Return time period for in-stock items (in original condition) what is this?
180 days
Restocking fee what is this?
$0

Consumer Comments for IKEA

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Consumer from Aurora, IL
Dec 29, 2023
Able to test and see most products in store. Staff helpful. Some issues with items being out of stock
Consumer from Chicago, IL
Dec 29, 2023
it always ahs a variety of easy t asemble peices i like like booksheleves and cabinents
Consumer from Westmont, IL
Dec 27, 2023
It's nice place for quick things

...and 9 more consumer comments for IKEA