Ashley

1500 S Randall Rd
Algonquin, IL 60102 847-960-8300
Checkbook's Top Rating
Quality NO

Consumer Ratings for Ashley — 62 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
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Promptness of service what is this?
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Reliability what is this?
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Advice on choice and use of products what is this?
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Staff attitudes/atmosphere what is this?
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Ease of looking at/testing products what is this?
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Prices what is this?
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Business Policies for Ashley

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Has an online gallery/catalog
  • Repair services available for case pieces and/or upholstered furniture
  • Customers can order directly from store’s website
  • Soil and stain treatment for upholstered furniture upon request
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • Downpayment required
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns

Consumer Comments for Ashley

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Consumer from Lake Zurich, IL
Dec 27, 2023
They have a great collection and very motivated staff. However the furniture is of poor quality.
Consumer from Elgin, IL
Dec 23, 2023
Staff was some what helpful after I had to look for someone but the prices were a little too high I thought.
Consumer from Cary, IL
Dec 22, 2023
Too long delivery date

...and 8 more consumer comments for Ashley