Bassett Home Furnishings

5515 Concord Pike
Wilmington, DE 19803 302-477-3970
Checkbook's Top Rating
Quality NO

Consumer Ratings for Bassett Home Furnishings — 29 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
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Reliability what is this?
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Advice on choice and use of products what is this?
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Staff attitudes/atmosphere what is this?
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Ease of looking at/testing products what is this?
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Prices what is this?
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Business Policies for Bassett Home Furnishings

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Has an online gallery/catalog
  • Repair services available for case pieces and/or upholstered furniture
  • Customers can order directly from store’s website
  • Soil and stain treatment for upholstered furniture upon request
  • Custom upholstery services
  • Website offers the “See in my room” AR (augmented reality) tool
  • In-home interior design services available
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • Downpayment required
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
Varies
Restocking fee what is this?
15%

Consumer Comments for Bassett Home Furnishings

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Consumer from Wilmington, DE
Dec 23, 2023
Great store I would strongly recommend they have awesome appliances that are at a reasonable price
Consumer from Wilmington, DE
Jun 16, 2019
Bassett is pricey, but the quality more than makes up for the cost.
Consumer from West Chester, PA
Dec 02, 2013
I'm very unhappy with the appearance of what I bought; if I had had better advice, I would have realized that I shouldn't buy what I selected.