La-Z-Boy Home Furnishings & Decor

1277 Churchmans Rd
Newark, DE 19713 302-224-2144
Checkbook's Top Rating
Quality NO

Consumer Ratings for La-Z-Boy Home Furnishings & Decor — 20 Ratings

Register here and see full info on La-Z-Boy Home Furnishings & Decor, FREE.
Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
?
?%    
Promptness of service what is this?
?
?%    
Reliability what is this?
?
?%    
Advice on choice and use of products what is this?
?
?%    
Staff attitudes/atmosphere what is this?
?
?%    
Ease of looking at/testing products what is this?
?
?%    
Prices what is this?
?
?%    

Business Policies for La-Z-Boy Home Furnishings & Decor

Register here and see full info on La-Z-Boy Home Furnishings & Decor, FREE.
Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Has an online gallery/catalog
  • Customers can order directly from store’s website
  • Soil and stain treatment for upholstered furniture upon request
  • Website offers room designer software
  • Custom upholstery services
  • In-home interior design services available
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • Downpayment required
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
3 days
Restocking fee what is this?
30%

Consumer Comments for La-Z-Boy Home Furnishings & Decor

Register here and see full info on La-Z-Boy Home Furnishings & Decor, FREE.
Consumer from Wilmington, DE
May 13, 2019
Ordered furniture that was delivered defective. They would not replace but sent service person from contractor to fix. Ordered parts that were delivered 4 months later. Got credit card company help and ultimately returned the recliner. This company is not as advertised. Sales and service do not communicate. Store manager said they don't know if customers are having service problems. Pretty pathetic. Avoid these products.
Consumer from NEWARK, DE
Apr 05, 2017
We have been able to take advantage of their sales and been very happy with our purchases - delivery and quality all as advertised.
Consumer from Newark, DE
Dec 03, 2014
Expensive but very good quality. Delivered by 2 very nice gentleman who couldn't have been more polite & considerate. Very impressed.