Grand Oaks Assisted Living
5901 MacArthur Blvd NW
Washington, DC 20016 202-349-3400
Washington, DC 20016 202-349-3400
Ratings
Consumer Ratings for Grand Oaks Assisted Living — 2 Ratings
Percent of customers who rated service "superior" for:
Staff's friendliness/respect/concern
How well staff listen/communicate
Speed and punctuality of service
Teamwork/coordination of staff
Quality of food
Atmosphere and comfort of rooms
Staff's skill/caring/responsiveness
Overall quality
Consumer Comments for Grand Oaks Assisted Living
Jul 23, 2019
Sep 06, 2018
Many lawsuits by individuals where the high cost was not an issue for this for profit "cash cow" for Sibley Hospital that seriously failed its DC Health Department inspection a few years ago. The head nurse and Excutive director were "let go" but their tortious behaviors are still being practiced elsewhere in the metro area. As with doctors, nurses have a board of registry that covers up their malpractices. The DC Council is now slowly changing the laws in DC to address problems brought to their attention by both residents and family members. Currently the independent and assisted living Grand Oaks facility is not regulated by the federal government, like nursing homes. The focus is on curb appeal and food. I am told that as of 2018 the vast majority of residents are around 90 in age. Not a good place any more for independent living and the senior management has cut back on resident nurse to banking hours, not 24/7. The cash cow has a tendency to dump residents on the Sibley's ER without licensed RNs making the proper triage.