Design Within Reach

3338 M St NW
Washington, DC 20007 202-339-9480
Checkbook's Top Rating
Quality NO

Consumer Ratings for Design Within Reach — 18 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
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Advice on choice and use of products what is this?
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Ease of looking at/testing products what is this?
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Prices what is this?
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Business Policies for Design Within Reach

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Has an online gallery/catalog
  • Repair services available for case pieces and/or upholstered furniture
  • Customers can order directly from store’s website
  • Custom upholstery services
  • In-home interior design services available
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • No payment required until furniture arrives
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
30 days
Restocking fee what is this?
10%

Consumer Comments for Design Within Reach

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Consumer from Bethesda, MD
Apr 19, 2020
Some nice stuff. Prices are on the high side, so wait for sales
Consumer from Bethesda, MD
Apr 13, 2020
I recommend this store with serious reservations, especially given the high cost of the items available. The quality of products is high, but the store's response to a problem with an item was unacceptable.