Casper.com

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Ratings

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Consumer Ratings for Casper.com — 11 Ratings

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Percent of customers who rated service "superior" for:
Advice on choice and use of products
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Staff attitudes/atmosphere
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Reliability (standing behind products, delivering on time, etc.)
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Overall quality
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Consumer Comments for Casper.com

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Consumer from ARLINGTON, VA
Dec 24, 2024
Recommended
Tysons Mall store was great to deal with! Casper mattress choices are limited so we tried other stores and brands and tested all Casper models in the store. A well-informed but NOT pushy sales rep allowed us to make an unhurried and intelligent purchase. Casper did everything as promised from on time delivery and installation to items included on sale. Six months later we have been very happy with our choice (though expensive). Ours was a very positive experience with the Tysons' Casper staff.
Consumer from VIENNA, VA
Feb 14, 2024
Recommended
The staff at the Tyson's Corner store were exceptional. We ended up returning our mattress and Casper replaced it with a mattress that suited our needs. No hassle. They stand behind the product.
Consumer from WASHINGTON, DC
Feb 14, 2024
Recommended
My guests who use the mid/range mattress think it is fantastic and I added the remote control foot and head incline which is very useful.

...and 8 more consumer comments for Casper.com