ADT Security Services

800-246-9147
Checkbook's Top Rating
Quality NO

Consumer Ratings for ADT Security Services — 556 Ratings

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Complaints for ADT Security Services

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Areas Served by ADT Security Services:

  • Alexandria
  • Anne Arundel Co.
  • Arlington Co.
  • DC–NE
  • DC–NW
  • DC–SE
  • DC–SW
  • Fairfax Co.
  • Howard Co.
  • Loudoun Co.
  • Montgomery Co.
  • Prince George's Co.
  • Prince William Co.

Consumer Comments for ADT Security Services

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Consumer from LAUREL, MD
Nov 30, 2024
Had a brand new installation completed with lots of components. Couple of missed items discovered after the fact. Tried to call back the installer, and his manager (on the installer's advice). Found that the best way to do follow-up was going through the 800#. Turns out that remote assistance was possible, and done very smoothly and quickly. Wished I had done that when I first discovered my issue.
Consumer from DARNESTOWN, MD
Oct 17, 2024
We've been ADT customers for a number of years. We had a situation where our fire alarm detectors triggered false alarms multiple times. Despite numerous calls to the 800 number and promises to have someone call me to set up an appointment nothing happened. I finally was able to reach someone in our local office who was able to take care of the problem replacing the smoke detectors. The repair service was very expensive.
Consumer from BOYDS, MD
Oct 16, 2024
Reliable but expensive

...and 158 more consumer comments for ADT Security Services