Pottery Barn
All locations combined
Checkbook's Top Rating | |
---|---|
Quality | NO |
- 56 ratings
- 56% gave a "superior" overall rating
- Compare 79 nearby furniture stores
- "A couple of years ago we purchased a new living room set and kitchen set: tables, chairs, sofa,..."
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Consumer Ratings for Pottery Barn — 56 Ratings
Percent of customers who rated service "superior" for:
= average for all furniture stores
Overall quality
Promptness of service
Reliability
Advice on choice and use of products
Staff attitudes/atmosphere
Ease of looking at/testing products
Prices
Business Policies for Pottery Barn
Special services and payment policies
- Choice of upholstery fabrics for most sofas
- Delivers furniture
- Has an online gallery/catalog
- Customers can order directly from store’s website
- Soil and stain treatment for upholstered furniture upon request
- Website offers room designer software
- Custom upholstery services
- In-home interior design services available
- Website lists prices for most items
Store's payment policy for furniture that is special ordered
- Full payment required at the time of purchase
Return time period for special-order items (in original condition)
No returns
Restocking fee
No returns
Return time period for in-stock items (in original condition)
7-30 days
Restocking fee
$0
Consumer Comments for Pottery Barn
Sep 07, 2024
Apr 12, 2019
May 05, 2017