Trek Bicycle

All locations combined
Checkbook's Top Rating
For sales service NO
For repair service NO
For prices of repairs NO**

Prices for Trek Bicycle

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Consumer Ratings for Sales Service for Trek Bicycle — 80 Ratings

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Consumer Ratings for Repair Service for Trek Bicycle — 57 Ratings

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Consumer Comments for Trek Bicycle

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Consumer from ALEXANDRIA, VA
Nov 07, 2024
Ongoing problem with flat tire --latest time fixed it for pickup the next day, and didn't charge.
Consumer from SPRINGFIELD, VA
Oct 17, 2024
Most of these stores are former LBS that were bought out by Trek. My Springfield-based shop (a former Bike Lane) has a pleasant staff, but the quality of the work first-time out depends on what mechanic you draw. Overall, I've had a good result for some tricky issues, but often needed to ask for a more knowledgeable mechanic to be brought on to assist. That said, if I have an issue, there is not problem taking it back and getting a resolution.
Consumer from BOWIE, MD
May 30, 2024
Used to be great when bike doctor of Waldorf, Md. Went to them recently, now a Trek shop. Ignored went I first took bike in, several people served before me though they walked in after me. Called and told my bike was ready. Arrived, it was still being worked on. The guy working on it had another guy take over. Signals must have been crossed. I got my bike home--cable immediately came loose on test ride. Other work was not done well. ((it was storming when I picked up my bike so I could not test ride at time of pick up). Next day I rode, going full speed down hill and my handlebars dropped all the way down. Luckily I did not lose control, fall and end up in the river. Other things went wrong before I left the shop but too many to mention. Overall, inattentive shoddy work and poor communication/listening skills.

...and 11 more consumer comments for Trek Bicycle