Costco

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Consumer Ratings for Costco — 511 Ratings

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Consumer Comments for Costco

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Consumer from BOWIE, MD
Mar 13, 2025
It was easy to place the order for our new dishwasher. Scheduling was prompt and installation quick and flawless.
Consumer from GERMANTOWN, MD
Mar 04, 2025
Purchased dishwasher and a washer/dryer in two separate transactions in the past year. They were delivered on time and the installation technicians were excellent in both cases.
Consumer from SILVER SPRING, MD
Feb 26, 2025
I bought both a Whirlpool washer and a dryer, which had to be ordered online but with help from an employee in the store. Delivery and setup was as expected. However the delivery people don't know about operating the machines, and no manual was included with the delivery. It turned out that the washing machine was a complete lemon; dysfunctional from day 1. Calls to Whirlpool weren't helpful. On the other hand, Costco was very helpful (I should have called them first). It took a few weeks, but the defective machine was removed and a new one was delivered. The second group of deliverers did not have any tools to put back a railing leading down to my basement. It had been removed the previous day by a helpful plumber. (The first group of deliverers, however, had been able to remove and put back the hand rail.) I suggest that all Costco delivery trucks include tools that can be anticipated to assist with delivery of large appliances. Sometimes, doors may need to be removed.

...and 59 more consumer comments for Costco