Walnut Creek Honda

Name: Walnut Creek Honda
Address: 1707 N Main St, Walnut Creek, CA, 94596, US
Telephone: 925-934-0530
Price range: $$$
Rating: 3.0

1707 N Main St
Walnut Creek, CA 94596 925-934-0530

Checkbook's Top Rating
Quality	NO
Price	NO

98 ratings
80% gave a "superior" overall rating
- Prices 5% higher than average
Compare 446 nearby auto repair shops
"I think they do a good job of keeping the car well maintained and safe at market rates. They do a good..."
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Prices for Walnut Creek Honda

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Hourly labor rate for major mechanical repairs

Consumer Ratings for Walnut Creek Honda — 98 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops

Doing work properly what is this?

Starting and completing work promptly what is this?

Letting you know cost early what is this?

Advice on service options and costs what is this?

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Overall quality: percent who rated shop "adequate" or "superior" what is this?

Complaints for Walnut Creek Honda

Number of complaints with BBB and (complaint rate) what is this?

Current BBB report

Makes serviced:

Acura
Honda

Makes serviced under manufacturers' new-car warranties:

Honda

Consumer Comments for Walnut Creek Honda

Consumer from WALNUT CREEK, CA
Apr 07, 2024

I think they do a good job of keeping the car well maintained and safe at market rates. They do a good inspection along with the oil change and catch anything that needs fixing.

Consumer from WALNUT CREEK, CA
Apr 02, 2024

They WAY over-inflated our tires when we we went in for an oil change. We discovered that by the way the car rode on the way home. When we got home we looked at the paper work, and the numbers on there were the correct inflation numbers for our car and tires, but when my husband checked with his tire gauge, what the amount of air the tires had in them was not what the paperwork said they did. We wondered what else they did that would be hard on our car that we didn't notice right away. On the next visit, they said they had completed what we brought the car in for, but we needed a new battery because it "failed" the battery test. We told them to go ahead and put a new battery in, but several hours later, our car still wasn't ready. I called, and it turned out it took several hours for them to get a battery from Concord Honda and I wasn't going to get my car back until the next day. I told them to skip the new battery because I needed my car to take care of some important business. Magically, they said they could have the battery installed and the car ready to go in the amount of time it would take me to have my husband drive me to their garage.

Consumer from Martinez, CA
Jan 30, 2022

Totally different from Concord Honda.They are very busy so its hard to get an appointment.

...and 2 more consumer comments for Walnut Creek Honda

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