Team Chevrolet Cadillac Mazda

Name: Team Chevrolet Cadillac Mazda
Address: 301 Auto Mall Pkwy, Vallejo, CA, 94591, US
Telephone: 707-643-9000
Price range: $$
Rating: 1.0

301 Auto Mall Pkwy
Vallejo, CA 94591 707-643-9000

Checkbook's Top Rating
Quality	NO
Price	NO

14 ratings
46% gave a "superior" overall rating
- Prices 3% lower than average
Compare 448 nearby auto repair shops
"I would not recommend this dealership to repair your vehicle. Take it to an independent mechanic for..."
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Prices for Team Chevrolet Cadillac Mazda

Checkbook's price comparison score what is this?

Hourly labor rate for major mechanical repairs

Consumer Ratings for Team Chevrolet Cadillac Mazda — 14 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops

Doing work properly what is this?

Starting and completing work promptly what is this?

Letting you know cost early what is this?

Advice on service options and costs what is this?

Overall quality what is this?

Overall quality: percent who rated shop "adequate" or "superior" what is this?

Complaints for Team Chevrolet Cadillac Mazda

Number of complaints with BBB and (complaint rate) what is this?

Current BBB report

Makes serviced:

Acura
Alfa Romeo
Audi
BMW
Buick

Cadillac
Chevrolet
Chrysler
Dodge/Ram
Fiat

Ford
Genesis
GMC
Honda
Hyundai

Infiniti
Jaguar
Jeep
Kia
Land Rover

Lexus
Lincoln
Mazda
Mercedes-Benz
Mini

Mitsubishi
Nissan
Porsche
Rivian
Saab

Subaru
Tesla
Toyota
Volkswagen
Volvo

Makes serviced under manufacturers' new-car warranties:

Cadillac
Chevrolet
Mazda

Consumer Comments for Team Chevrolet Cadillac Mazda

Consumer from Vallejo, CA
Aug 01, 2019

I would not recommend this dealership to repair your vehicle. Take it to an independent mechanic for repair if your car is outside of the warranty period. I scheduled an appointment several months ago to repair a 2009 Cadillac CTS which was experiencing problems with the fuel system in that the car was sputtering while under acceleration and while going uphill. I described the issue to the service department, and they went about "working" on the vehicle. They advised me that this particular model was difficult to repair, but they replaced a few things surrounding the fuel intake only. After receiving the car back, it did not work correctly. The problem was still present. Brought it back again a second time, They tinkered on it for another day. Received the car and after four weeks, the engine light flashed on, and the same engine stuttering returned. Finally, I drove the car to an independent mechanic who diagnosed the problem and got the car running smoothly. The coils had to be replaced, and that solved the drive problem.

Consumer from Benicia, CA
Apr 18, 2018

The dealership switched ownership a year ago. Since then service has deteriorated. At my last service visit the advisor recommended nearly everything including changing wipers and transmission fluid. According to the manual I had another 25k miles before needing to change fluid. I took my complaint all the way to corporate...which only listened and then offered me a $100 certificate towards next service. Since then all I get in e-mail is new car deals. Used to receive service notices and discounts. I haven't returned.

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