Mercedes-Benz of Stevens Creek

4500 Stevens Creek Blvd #A
San Jose, CA 95129 650-209-7534

Ratings

?
?%    

Consumer Ratings for Mercedes-Benz of Stevens Creek — 26 Ratings

Register here and see full info on Mercedes-Benz of Stevens Creek, FREE.
Percent of customers who rated service "superior" for:
Advice on choice and use of products
?
?%    
Staff attitudes/atmosphere
?
?%    
Reliability (standing behind products, delivering on time, etc.)
?
?%    
Overall quality
?
?%    

Consumer Comments for Mercedes-Benz of Stevens Creek

Register here and see full info on Mercedes-Benz of Stevens Creek, FREE.
Consumer from San Jose, CA
Mar 02, 2023
Recommended
Of course, not everyone needs a Mercedes Benz dealership, but this is a pretty good one. My only complaint is that it is very difficult to get a service appointment (maybe a month or two). When purchasing the car we got the 3rd degree on the extended warranty. These are almost always a bad deal. I said no for 45 minutes. Next time, I will walk out and buy the same car at a different dealership.
Consumer from San Jose, CA
Mar 15, 2022
Not Recommended
Consumer from San Jose, CA
Mar 30, 2021
Recommended
The dealership sells very high end cars but the service department is not very familiar with a lot of the applications. They really need more technicians trained in the software used in these cars. Especially from a maintenance or troubleshooting point of view. They have basic knowledge, but I feel I'm on my own a lot trying to figure out why something doesn't work. And when they get Germany involved in solutions, no one seems to have any control or influence over their time to respond.

...and 23 more consumer comments for Mercedes-Benz of Stevens Creek