Honda of Stevens Creek

Name: Honda of Stevens Creek
Address: 4590 Stevens Creek Blvd, San Jose, CA, 95129, US
Telephone: 855-344-2987
Price range: $$$$
Rating: 1.5

4590 Stevens Creek Blvd
San Jose, CA 95129 855-344-2987

Checkbook's Top Rating
Quality	NO
Price	NO

42 ratings
60% gave a "superior" overall rating
- Prices 25% higher than average
Compare 446 nearby auto repair shops
"Went for an oil change and other postponed maintenance. They identified other repairs that were..."
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Prices for Honda of Stevens Creek

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Hourly labor rate for major mechanical repairs

Consumer Ratings for Honda of Stevens Creek — 42 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops

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Complaints for Honda of Stevens Creek

Number of complaints with BBB and (complaint rate) what is this?

Current BBB report

Makes serviced:

Acura
Audi
BMW
Buick
Cadillac

Chevrolet
Chrysler
Dodge/Ram
Ford
Genesis

GMC
Honda
Hyundai
Kia
Lexus

Lincoln
Mazda
Mini
Mitsubishi
Nissan

Saab
Subaru
Toyota
Volkswagen

Makes serviced under manufacturers' new-car warranties:

Acura
Honda

Consumer Comments for Honda of Stevens Creek

Consumer from Cupertino, CA
Jan 25, 2021

Went for an oil change and other postponed maintenance. They identified other repairs that were needed. And worked me in as soon as we could have hoped.

Consumer from Sunnyvale, CA
Jan 27, 2019

Recommends unnecessary work all the time to extract money from the customer.

Consumer from SUNNYVALE, CA
Jun 17, 2016

If there's one word to describe the Honda dealership it would be "Expensive." I don't mind paying more but the quality of service is mediocre at best. I've had problems with my car with the 'Check Engine' light on and after charging me $75 diagnostic fee they couldn't find the problem. For half that I bought my own ODBII scanner from Amazon so I could read my own error code. The dealership is the only place I could find that replaces PAX (run flat) tires. I paid $1800 for 4 new tires plus service, a week later the TPMS (tire) light came on and they charged me ANOTHER $1200 to replace those damn sensors! That's $600 for parts and $600 to install the tire valves! Ridiculous.

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