Capitol Ford

Name: Capitol Ford
Address: 919 Capitol Expy Auto Mall, San Jose, CA, 95136, US
Telephone: 408-265-6000
Price range: $$
Rating: 0.5

919 Capitol Expy Auto Mall
San Jose, CA 95136 408-265-6000

Checkbook's Top Rating
Quality	NO
Price	NO

25 ratings
44% gave a "superior" overall rating
- Prices 3% higher than average
Compare 446 nearby auto repair shops
"Was not able to fix an emission control problem surfaced through a check engine light on my diesel SuperDuty..."
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Prices for Capitol Ford

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Hourly labor rate for major mechanical repairs

Consumer Ratings for Capitol Ford — 25 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops

Doing work properly what is this?

Starting and completing work promptly what is this?

Letting you know cost early what is this?

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Overall quality what is this?

Overall quality: percent who rated shop "adequate" or "superior" what is this?

Complaints for Capitol Ford

Number of complaints with BBB and (complaint rate) what is this?

Current BBB report

Makes serviced:

Acura
Alfa Romeo
Audi
BMW
Buick

Cadillac
Chevrolet
Chrysler
Dodge/Ram
Fiat

Ford
Genesis
GMC
Honda
Hyundai

Infiniti
Jaguar
Jeep
Kia
Land Rover

Lexus
Lincoln
Mazda
Mercedes-Benz
Mini

Mitsubishi
Nissan
Porsche
Rivian
Saab

Subaru
Tesla
Toyota
Volkswagen
Volvo

Makes serviced under manufacturers' new-car warranties:

Ford
Lincoln

Consumer Comments for Capitol Ford

Consumer from SAN JOSE, CA
Mar 13, 2024

Was not able to fix an emission control problem surfaced through a check engine light on my diesel SuperDuty but still charged me $200 even though the truck was under warranty.

Consumer from San Jose, CA
Apr 07, 2020

A 3 day repair turned into 2 weeks. The advisor had no clue why the repairs were recommended

Consumer from San Jose, CA
May 26, 2019

Great friendly service

...and 1 more consumer comment for Capitol Ford

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