Macy's
All locations combined
Checkbook's Top Rating | |
---|---|
Quality | NO |
- 138 ratings
- 60% gave a "superior" overall rating
- Compare 48 nearby furniture stores
- "Really expensive"
Read More Comments
Consumer Ratings for Macy's — 138 Ratings
Percent of customers who rated service "superior" for:
= average for all furniture stores
Overall quality

Promptness of service

Reliability

Advice on choice and use of products

Staff attitudes/atmosphere

Ease of looking at/testing products

Prices

Business Policies for Macy's
Special services and payment policies
- Choice of upholstery fabrics for most sofas
- Orders for furniture displayed in showroom usually can be fulfilled within two weeks
- Delivers furniture
- Has an online gallery/catalog
- Customers can order directly from store’s website
- Soil and stain treatment for upholstered furniture upon request
- Custom upholstery services
- Website lists prices for most items
Store's payment policy for furniture that is special ordered
- No payment required until furniture arrives
Return time period for special-order items (in original condition)

3 days
Restocking fee

25%
Return time period for in-stock items (in original condition)

3 days
Restocking fee

15%
Consumer Comments for Macy's
May 08, 2019