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Monterra Credit Union

575 Middlefield Rd
Redwood City, CA 94063 650-363-1725

Ratings

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Consumer Ratings for Monterra Credit Union — 1 Ratings

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Percent of customers who rated service "superior" for:
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Consumer Comments for Monterra Credit Union

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Consumer from Pacifica, CA
Sep 19, 2021
Not Recommended
Previously superior service for mortgage has been watered down possibly because of either poor broker or degradation of service because of COVID/remote work. Almost no communication on HELOC application, poorly set up website for uploading documents and tracking. Would have switched to another mortgage provider except that they had done a hard pull on my credit record prematurely in process.

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