La-Z-Boy Furniture Galleries

626 Contra Costa Blvd
Pleasant Hill, CA 94523 925-685-4555
Checkbook's Top Rating
Quality NO

Consumer Ratings for La-Z-Boy Furniture Galleries — 51 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
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Advice on choice and use of products what is this?
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Ease of looking at/testing products what is this?
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Business Policies for La-Z-Boy Furniture Galleries

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Has an online gallery/catalog
  • Repair services available for case pieces and/or upholstered furniture
  • Customers can order directly from store’s website
  • Soil and stain treatment for upholstered furniture upon request
  • Website offers room designer software
  • Custom upholstery services
  • In-home interior design services available
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • Downpayment required
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
3 days
Restocking fee what is this?
30%

Consumer Comments for La-Z-Boy Furniture Galleries

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Consumer from Concord, CA
Nov 06, 2022
took 8 months to get delivery on purchase
Consumer from Oakland, CA
Aug 15, 2020
We purchased a recliner a couple of days before the Covid Lockdown and it then became caught in limbo for several months. The store became rude about it, we paid $1,108 for the chair and they wouldn't refund us nor would they deliver the chair til I finally complained to their corporate office, then they delivered the chair.
Consumer from Antioch, CA
Aug 14, 2020
We always go for La-Z-Boy recliners when we need a new chair, but have learned to love their sofas and sectionals as well. And a La-Z-Boy Gallery is the best place to view all the configurations, and even the customized upholstery available, to make your house a coordinated home.

...and 9 more consumer comments for La-Z-Boy Furniture Galleries