Hansel Toyota

1125 Auto Center Dr
Petaluma, CA 94952 707-769-2333
Checkbook's Top Rating
Quality NO
Price NO

Prices for Hansel Toyota

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Consumer Ratings for Hansel Toyota — 14 Ratings

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Percent of customers who rated service "superior" for: | = average for all auto repair shops
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Complaints for Hansel Toyota

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Makes serviced:

  • Acura
  • Alfa Romeo
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge/Ram
  • Fiat
  • Ford
  • GMC
  • Honda
  • Hyundai
  • Infiniti
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mini
  • Mitsubishi
  • Nissan
  • Porsche
  • Saab
  • Subaru
  • Toyota
  • Volkswagen
  • Volvo

Makes serviced under manufacturers' new-car warranties:

  • Toyota

Consumer Comments for Hansel Toyota

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Consumer from Cotati, CA
Oct 21, 2023
My vehicle had a recall, which is no biggie. The repair could take either an hour of 4 hours, which meant the vehicle would be done at the end of the day. Their shuttle only runs until three, they are open until 5:30? The shuttle should run later. I made an appointment, they took it apart and realized that they did not have a part and the vehicle would need to be held overnight. Why didn't they have the parts on hand? I ended up paying two days for a rental, which should have been covered by their recall, or they should have been able to provide a shuttle. BTW - They charge more than MSRP for parts from the parts counter - I suggest ordering online from other dealers that list their prices or on EBay from other dealer. About the only positive is that all the service staff with whom I interacted were very nice.
Consumer from Santa Rosa, CA
Apr 20, 2020
Services are done well and correctly. High prices compared to competitors.