Novato Toyota

Name: Novato Toyota
Address: 115 Vintage Way, Novato, CA, 94945, US
Telephone: 415-897-3191
Price range: $$$
Rating: 3.0

115 Vintage Way
Novato, CA 94945 415-897-3191

Checkbook's Top Rating
Quality	NO
Price	NO

54 ratings
74% gave a "superior" overall rating
- Prices 6% higher than average
Compare 446 nearby auto repair shops
"Customer service variable. Usually helpful on phone. Work has always been satisfactory. Costs..."
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Prices for Novato Toyota

Checkbook's price comparison score what is this?

Hourly labor rate for major mechanical repairs

Consumer Ratings for Novato Toyota — 54 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops

Doing work properly what is this?

Starting and completing work promptly what is this?

Letting you know cost early what is this?

Advice on service options and costs what is this?

Overall quality what is this?

Overall quality: percent who rated shop "adequate" or "superior" what is this?

Complaints for Novato Toyota

Number of complaints with BBB and (complaint rate) what is this?

Current BBB report

Makes serviced:

Kia
Lexus
Toyota

Makes serviced under manufacturers' new-car warranties:

Kia
Toyota

Consumer Comments for Novato Toyota

Consumer from Belvedere Tiburon, CA
Apr 21, 2021

Customer service variable. Usually helpful on phone. Work has always been satisfactory. Costs seem high.

Consumer from San Rafael, CA
Jan 21, 2021

Not like other dealers. Friendly, knowledgeable, and fairly priced. Always satisfied with the work.

Consumer from Corte Madera, CA
Jan 19, 2021

Novato Toyota has done excellent work on my car for 16 years. They are honest, friendly and reasonable prices.

...and 7 more consumer comments for Novato Toyota

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