Betterhelp

990 Villa St
Mountain View, CA 94041 888-688-9296

Ratings

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Consumer Ratings for Betterhelp — 1 Ratings

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Percent of customers who rated service "superior" for:
Listening to/communicating with you
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Giving helpful advice
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Thoroughness, carefulness, and apparent competence
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Producing the results you expect
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Keeping down waiting time
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Overall quality of care
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Consumer Comments for Betterhelp

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Consumer from SAN FRANCISCO, CA
May 25, 2024
Not Recommended
Betterhelp is worse than 'fast food' therapy. I tried a couple of provider who were horrible - one actually made racist remarks, another seemed to have a cognitive problem, requiring me to repeat the answers to basic intake questions more than once. I eventually wound up with a phycologist who seem to be more clued in - but he kept asking me basic intake questions each time we met. I asked him about this & he told me that he saw too many patients to keep any notes. Betterhelp is worse than a waste of time.