Kaiser Permanente

555 Castro St
Mountain View, CA 94041 650-903-3065
Checkbook's Top Rating
Quality NO
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Prices for Kaiser Permanente

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Consumer Ratings for Kaiser Permanente — 40 Ratings

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Consumer Comments for Kaiser Permanente

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Consumer from LOS ALTOS, CA
Apr 14, 2024
Stood behind their products. They made repairs and adjustments quickly.
Consumer from Mountain View, CA
Nov 04, 2020
Not rushed when being served; carefully explain the options. Do not try to oversell. Exercise care when fitting the glasses. Free service after the sale for minor problems.
Consumer from Palo Alto, CA
Jan 20, 2020
As part of Kaiser, the selection of frames is not the best, however their frames are lower in price than they would be at a boutique. The staff is friendly, but can express with great confidence information about their products that turns out to not be true. In conjunction with their lab and optometrists, they makes A LOT of errors, and do not consistently admit to them. Thus it can take months and months to get eyeglasses that work, in comparison with a few weeks from a boutique. Thus it becomes a time/quality/cost calculation/decision when it comes to deciding whether or not to use Kaiser Mountain View optical services.

...and 1 more consumer comment for Kaiser Permanente