Costco

43621 Pacific Commons Blvd
Fremont, CA 94538 510-897-1092
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Quality NO
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Consumer Ratings for Costco — 49 Ratings

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Consumer Comments for Costco

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Consumer from Fremont, CA
Nov 04, 2020
Very helpful for applying my insurance and getting value and nice glasses. Great service when glasses damaged with no charge.
Consumer from Fremont, CA
Jan 27, 2020
Bought some glasses based on an outside Rx and they were not working well, so went back to optical and right away they said it's not their fault, need to go back to the doctor who did the exam to check the Rx, which they said was wrong. So went back to doctor, who checked my Rx (unchanged) and the glasses (made incorrectly). SO had to go back to Costco to have the glasses redone to the correct original Rx (because they made it wrong to begin with! No apology or explanation from Costco. Wild goose chase and bad attitude. Go someplace else, you get what you pay for!
Consumer from Newark, CA
Sep 06, 2018
Prices are very competitive; however, lens crafting quality appears to be a problem. New eye glasses produced headaches soon after putting them on. The headaches kept recurring every time the glasses were used for one week after receiving them. The glasses were taken back to Costco. Costco took the glasses back to have them reworked, after determining that they were not crafted according to the prescription. A quality control problem seems to be indicated.

...and 3 more consumer comments for Costco