Ashley

4865 Auto Plaza Ct
Fairfield, CA 94534 707-864-3537
Checkbook's Top Rating
Quality NO

Consumer Ratings for Ashley — 46 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
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Reliability what is this?
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Advice on choice and use of products what is this?
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Staff attitudes/atmosphere what is this?
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Ease of looking at/testing products what is this?
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Prices what is this?
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Business Policies for Ashley

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Has an online gallery/catalog
  • Repair services available for case pieces and/or upholstered furniture
  • Customers can order directly from store’s website
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • Full payment required at the time of purchase
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns

Consumer Comments for Ashley

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Consumer from Benicia, CA
Dec 27, 2023
I just didn't like their furniture. It didn't appear to me, to be that well-made and not all that stylist. Plus, the staff there seems to not care that much about your business
Consumer from Martinez, CA
Aug 22, 2020
Issues with delivery and replacing damaged product.
Consumer from Vallejo, CA
Aug 21, 2020
Would love to go back there, I feel as though if a person doesnt purchase anything on their Ashley card then it shouldn't go on a persons credit, I should be able to use it up to 6 months even if I change my mind about the furniture I wanted, i might see something else i like.

...and 3 more consumer comments for Ashley