IKEA
1700 E Bayshore Rd
East Palo Alto, CA 94303 650-323-4532
East Palo Alto, CA 94303 650-323-4532
Checkbook's Top Rating | |
---|---|
Quality | NO |
- 149 ratings
- 46% gave a "superior" overall rating
- Compare 48 nearby furniture stores
- "This IKEA is a hit and miss for finding what they say they have in store - when we last visited, we..."
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Consumer Ratings for IKEA — 149 Ratings
Percent of customers who rated service "superior" for:
= average for all furniture stores
Overall quality
Promptness of service
Reliability
Advice on choice and use of products
Staff attitudes/atmosphere
Ease of looking at/testing products
Prices
Business Policies for IKEA
Special services and payment policies
- Choice of upholstery fabrics for most sofas
- Orders for furniture displayed in showroom usually can be fulfilled within two weeks
- Delivers furniture
- Has an online gallery/catalog
- Customers can order directly from store’s website
- Website offers room designer software
- Website offers the “See in my room” AR (augmented reality) tool
- In-home interior design services available
- Website lists prices for most items
Store's payment policy for furniture that is special ordered
- Full payment required at the time of purchase
Return time period for special-order items (in original condition)
Not applicable
Restocking fee
No Data
Return time period for in-stock items (in original condition)
180 days
Restocking fee
$0
Consumer Comments for IKEA
Dec 27, 2023
Dec 22, 2023
Dec 21, 2023
...and 19 more consumer comments for IKEA