Services We Rate Services we rate   Auto Services Healthcare Providers Home Services Financial Services Pet Care Stores San Francisco Bay Area
Consumers Checkbook

Auto Services

Healthcare Providers

Home Care

Financial

Personal Services

Pet Care

Stores

Consumers Checkbook

Ratings & Advice

Buying a New Car

Consumers Checkbook

Popular

Doctors

Dentists

More Ratings & Advice

Consumers Checkbook

Popular

More Ratings & Advice

Consumers Checkbook

Popular

More Ratings & Advice

Consumers Checkbook

Popular

More Ratings & Advice

Consumers Checkbook

Ratings & Advice

Consumers Checkbook

Popular

More Ratings & Advice

Services we rate
Checkbook Logo

S & G Carpet & More

7102 Dublin Blvd
Dublin, CA 94568 925-469-8100
Checkbook's Top Rating
For sales service
For installation service
Price

Prices for S & G Carpet & More

Checkbook's price comparison score what is this?
?

Consumer Ratings for Sales Service for S & G Carpet & More

Register here and see full info on S & G Carpet & More, FREE.
Percent of customers who rated service "superior" for: | = average for all carpet stores & installers
Overall quality what is this?
?
?%    
Advice on choice and use of products what is this?
?
?%    
Promptness of service what is this?
?
?%    
Staff attitudes/atmosphere what is this?
?
?%    
Ease of looking at/testing products what is this?
?
?%    
Reliability (standing behind products) what is this?
?
?%    

Consumer Ratings for Installation Service for S & G Carpet & More — 15 Ratings

Register here and see full info on S & G Carpet & More, FREE.
Percent of customers who rated service "superior" for: | = average for all carpet stores & installers
Overall quality what is this?
?
?%    
Doing work properly on first try what is this?
?
?%    
Starting and completing work promptly what is this?
?
?%    

Complaints for S & G Carpet & More

Number of complaints with BBB
?

Current BBB report

Consumer Comments for S & G Carpet & More

Register here and see full info on S & G Carpet & More, FREE.
Consumer from SAN LEANDRO, CA
Apr 22, 2024
S & G Carpets' sales personnel was excellent. However, this business utilizes company "certified" installers, not direct employees of the company. The certified installer assigned to my carpet installation (for 2 days) brought 2 completely unqualified workers with him, which resulted in a poor quality installation--strings hanging from the carpet, lines in the carpet where pieces were not melded together, uneven carpet folds on the stairs, a couple of footprints on the carpet from the workers, marks on the walls (which can be expected to some degree), the result of rushed work with only 1 person qualified to complete the job. The installer forgot to bring his vacuum cleaner, had to use mine, and asked if I wanted all of closet floors carpeted, which was included in the bid. The regional customer service manager had to inspect the installation, took lots of photos, and rescheduled a remediation installation to correct the deficiencies. This manager, who was very responsive, attended the installation to check the work. While corrections were made, except for the footprints, as a customer I am left with the feeling that the installation was substandard. In the future, I would use carpet companies that have direct employees.
Consumer from Pleasanton, CA
May 04, 2020
This was the third carpet installation by S&G and we would use them again.
Consumer from LIVERMORE, CA
Jul 29, 2015
I'd contacted Costco Livermore for their Carpet Services, and they had S & G contact me. Their rep emailed me, got a good sense of what I wanted, then came to the house ( ON TIME ) with samples, helped us pick the one. Their installers came out on the appointed day and did a great job installing. Very easy, very professional.

You won't find anything else like Checkbook

  • Nonprofit and independent
  • Takes no advertising or referral fees
  • Ratings and reviews by surveyed Consumers' Checkbook and Consumer Reports local subscribers
  • Thousands of undercover price comparisons
  • Complaint counts from local consumer agencies and attorney general offices

Carpet Stores & Installers Articles

Best Places to Buy Carpet

You’ll want to do your shopping at stores where you can get good advice, good selection, quality installation services, and honest business practices—at reasonable prices.

Read More »

How to Avoid Getting Floored on Carpet Prices

Comparing carpet prices is not easy, largely because many retailers change carpets’ style names from the names bestowed by the manufacturers. But taking the time to do some shopping will pay off big.

Read More »

How to Find the Right Carpet for Your Space

Because carpeting affects the look of a room, lasts a long time, and can cost thousands of dollars, take time to make good decisions about many issues, including: color, style, pattern, texture, padding, and price range.

Read More »

Carpet Shopping Do’s and Don’ts

You may save money—and you’ll certainly reduce the risk of service foul-ups—by following a few guidelines when dealing with stores and installers.

Read More »

How to Care for Your Carpet

After you’ve spent a pile of money on carpeting, you’ll want to prolong its life. The most important carpet-care practice is regular vacuuming. Another key is to clean up spills quickly and get a professional cleaning when it becomes visibly dirty.

Read More »

Harmful Emissions Possible from New Carpeting

Chemically sensitive or allergy-prone individuals have complained of watery eyes; runny noses; burning sensations in the eyes, nose, and throat; headaches; rashes; and fatigue related to gasses caused by newly installed carpet and pad and the adhesives used in their installation...

Read More »

More Articles »

Related Content