Serra Highlands Senior Living

501 King Dr
Daly City, CA 94015 650-878-5111

Ratings

?
?%    

Consumer Ratings for Serra Highlands Senior Living — 3 Ratings

Register here and see full info on Serra Highlands Senior Living, FREE.
Percent of customers who rated service "superior" for:
Staff's friendliness/respect/concern
?
?%    
How well staff listen/communicate
?
?%    
Speed and punctuality of service
?
?%    
Teamwork/coordination of staff
?
?%    
Quality of food
?
?%    
Atmosphere and comfort of rooms
?
?%    
Staff's skill/caring/responsiveness
?
?%    
Overall quality
?
?%    

Consumer Comments for Serra Highlands Senior Living

Register here and see full info on Serra Highlands Senior Living, FREE.
Consumer from Napa, CA
Feb 06, 2024
Recommended
Consumer from San Francisco, CA
Jun 06, 2016
Recommended
I was a visitor to a friend residing there.
Consumer from PITTSBURG, CA
Aug 13, 2014
Recommended
My mother was at Atria Daly City for 3+ years before moving to Atria Valley View (Walnut Creek). I will say that the residents at Daly City probably required a higher level of care than those at Valley View. This is an older facility, but the residents seemed to just sit around. Activities were adequate, but the Executive Director, Head Nurse and Recreation Director turnover were ridiculous. In the 3 years, each of the above jobs turned over 3+ times! Continuity for the elderly is very important and the constant changes with each new director were disruptive to their lives. While the staff was friendly and helpful, the overall effort to create a happy and joyous atmosphere just wasn't there (versus Atria Valley View).