Haddon Heating & Cooling

Name: Haddon Heating & Cooling
Address: 135 Mason Cir #L, Concord, CA, 94520, US
Telephone: 925-521-1380
Rating: 2.0

135 Mason Cir #L
Concord, CA 94520 925-521-1380

Checkbook's Top Rating
Quality	NO
Price	NO**

50 ratings
61% gave a "superior" overall rating
Compare 72 nearby heating & air-conditioning contractors
"They did the installation incorrectly and were near impossible to get in contact with to get the repair..."
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Prices for Haddon Heating & Cooling

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Consumer Ratings for Haddon Heating & Cooling — 50 Ratings

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Complaints for Haddon Heating & Cooling

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Areas Served by Haddon Heating & Cooling:

Alameda Co.
Contra Costa Co.
Marin Co.
Napa Co.
Solano Co.
Sonoma Co.

Equipment company services/installs:

Humidifiers
Central air conditioners
Electric furnaces
Gas furnaces
Hot water heating systems

Electronic air cleaners
Heat pumps

Consumer Comments for Haddon Heating & Cooling

Consumer from Redwood City, CA
Aug 25, 2024

They did the installation incorrectly and were near impossible to get in contact with to get the repair scheduled. Finally, after over a year we were able to get the unit installation corrected. When the repair team came, they just called 20 minutes before arriving, no other previous notice of when they were going to come.

Consumer from San Rafael, CA
Sep 28, 2022

Haddon installed a system for us in 2020. That was mostly good. However, we've since needed some service, and it has become apparent that they're all about the sales and not at all about service. Their automated phone system only allows for a call-back from them. You cannot reach a human. You must leave a message, and they are very bad at returning calls, to the point where you feel you are being actively ghosted. This makes their warranty useless.

Consumer from Oakland, CA
Jan 23, 2022

There was a bumpy start in setting up the appointments, getting the crew to arrive, as well as finishing the job satisfactorily the first time. The installers worked hard that last day and left my house at about 9:30 pm. However, they didn't start that day until early afternoon. When they left, the air conditioning system didn't work (nor heating). A week later (and a few phone calls by me), a senior technician came out and fixed the problem in about 10 minutes (the installers didn't connect the neutral wire....therefore no power). It's good that I didn't need my furnace that week. Overall, the rest of the installation was good and the permit was finaled by the City expeditiously and with no problems. The staff at the Hadden office was generally courteous and responsive (although sometimes hard to reach). The total cost was lower than the competition and no-interest financing (via Home Depot) made the total package worthwhile. I recommend them if you want a good price, product, and an acceptable install (if you are willing to tolerate a few "bumps" in the road).

...and 7 more consumer comments for Haddon Heating & Cooling

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