Best Buy

200 Colma Blvd
Colma, CA 94014 650-756-8711
Checkbook's Top Rating
Quality NO

Consumer Ratings for Best Buy — 55 Ratings

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Consumer Comments for Best Buy

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Consumer from Pacifica, CA
Dec 16, 2023
This is specifically about the Geek Squad in the store and the Membership Plan that Best Buy offers. I have an evil hacker of a neighbor that broke into my partner’s computer, took over the Admin Rights as I was using it, and ruined it, leaving it infested from the attack. I was able to buy the Membership Plan and get the Geek Squad to take in our computer all in one visit. The Geek Squad were super-helpful and gave me some advice on how to prevent the hacker from harassing us further and continuing to steal our bandwidth. One of them even helped me with the the settings on my iPhone, explaining how to make it more secure and block my IP address (the hacker had also broken into my iPhone to steal its bandwidth as well. I had to buy a new one from Apple because of the extensive damage and being out of warranty. The hacker had got into my new phone, too, and the tech took time to give me advice and educate me on how to lock the hacker out. I really appreciate the Geek Squad here, they are Superior, helpful, and absolutely exceeded my expectations. Downsides of the store are that some of the salespeople are really helpful and some are not, and it’s absolutely impossible to reach anyone on the phone, so just take my advice and just go in if you need something. It will save you a lot of time, trust me!!! They send the calls overseas to an absolutely useless “call center” where they know absolutely nothing and waste TONS of your TIME.
Consumer from San Francisco, CA
Sep 27, 2021
best buy is a great place to touch and feel products before buying.
Consumer from San Francisco, CA
Sep 15, 2021
nice to still have a store to test/touch/physically look at computers

...and 6 more consumer comments for Best Buy