Quest Diagnostics

810 Southampton Rd #109
Benicia, CA 94510 707-746-6360

Ratings

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Consumer Ratings for Quest Diagnostics — 11 Ratings

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Percent of customers who rated service "superior" for:
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Consumer Comments for Quest Diagnostics

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Consumer from Martinez, CA
May 23, 2023
Not Recommended
New location in Southampton Center, Benicia. Quest is a model of impersonal. There is no one to greet you at a desk, it is a robotic approach to customer service. I went in w/o an appt, signed it and waited and waited. No one else was there. After ten min, another person walked in, they had an appt, and we listened as someone inside yelled in pain! The patient walked out about 5 min later, tears in eyes!!! After 15min, I left. Better to go to another lab...
Consumer from San Francisco, CA
Apr 09, 2023
Recommended
Consumer from Vallejo, CA
Apr 29, 2021
Recommended

...and 8 more consumer comments for Quest Diagnostics