Albany Physical Therapy

948 San Pablo Ave
Albany, CA 94706 510-526-2353

Ratings

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Consumer Ratings for Albany Physical Therapy — 26 Ratings

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Percent of customers who rated service "superior" for:
Listening to/communicating with you
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Giving helpful advice
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Thoroughness, carefulness, and apparent competence
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Producing the results you expect
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Keeping down waiting time
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Overall quality of care
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Consumer Comments for Albany Physical Therapy

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Consumer from ALBANY, CA
Oct 08, 2024
Recommended
Consumer from BERKELEY, CA
May 24, 2024
Not Recommended
Have gone to Albany PT for many years with various issues. Until this last visit I was very happy with their treatments. This review is just for this young man who was assigned to my treatment. This time, I had orders from 2 different doctors. The first one was for an arthritis issue and the Dr. wanted to see if PT would help with the problem. The second was for an ongoing injury. They were to be worked on in that order. The PT was a young man who I had never seen before, the woman I usually saw had left. He began treating my injury instead of the arthritis, even though I told him the arthritis work was needed to be done before an upcoming appointment so that the Dr. could evaluate its effectiveness. I reminded him a couple more times and he continued to ignore my request. I finally cancelled the rest of my appointments because there wouldn't be any results to show the Dr. during my impending appointment. During the PT appointments, he didn't communicate with me at all. I prompted him with a couple of things I thought might be adding to my pain, his only responses were "I noticed that." What I wondered was, why he didn't tell me. It would have helped me to know it sooner. I am now looking for a new PT.
Consumer from Berkeley, CA
Feb 19, 2023
Recommended
I've been impressed with every PT who has helped me at Albany PT. Every visit is tailored to how I'm doing at that point. The space is pleasant and arranged to give reasonable privacy to multiple clients. The office administration is well organized and pleasant to work with.

...and 23 more consumer comments for Albany Physical Therapy