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Summary Ratings Patient Ratings Timely & Effective Care Frontline Capabilities Ratings for Inpatient Care

Hospital	Checkbook's Top Rating			Ratings from Physicians (For complex emergency care/for simple emergency care)	Overall Rating by Patients	Most Recent Comment
Hospital	Complex Care	Simple Care	Inpatient Care		Overall Rating by Patients	Most Recent Comment
Addison Gilbert Hospital 298 Washington St Gloucester, MA 01930 978-283-4000 (0 miles) Checkbook Top Rating: Complex Care: ? Simple Care: ? Inpatient Care: ? Ratings from Physicians: for Complex Emergency Care: ? for Simple Emergency Care: ? Overall Rating by Patients ? ?% 26 Ratings From Patients	?	?	?	?	? ?% 26 Ratings From Patients	Always nice to my and my family See all comments
Anna Jaques Hospital 25 Highland Ave Newburyport, MA 01950 978-463-1000 (0 miles) Checkbook Top Rating: Complex Care: ? Simple Care: ? Inpatient Care: ? Ratings from Physicians: for Complex Emergency Care: ? for Simple Emergency Care: ? Overall Rating by Patients ? ?% 36 Ratings From Patients	?	?	?	?	? ?% 36 Ratings From Patients	This chapter is OK I was in a lot of pain when I was there so maybe I am biased... See all comments
Beth Israel Deaconess Hospital - Milton 199 Reedsdale Rd Milton, MA 02186 617-696-4600 (0 miles) Checkbook Top Rating: Complex Care: ? Simple Care: ? Inpatient Care: ? Ratings from Physicians: for Complex Emergency Care: ? for Simple Emergency Care: ? Overall Rating by Patients ? ?% 46 Ratings From Patients	?	?	?	?	? ?% 46 Ratings From Patients	Small hospital, but provided quality and compassionate care. See all comments
Beth Israel Deaconess Hospital - Needham 148 Chestnut St Needham, MA 02492 781-453-3000 (0 miles) Checkbook Top Rating: Complex Care: ? Simple Care: ? Inpatient Care: ? Ratings from Physicians: for Complex Emergency Care: ? for Simple Emergency Care: ? Overall Rating by Patients ? ?% 61 Ratings From Patients	?	?	?	?	? ?% 61 Ratings From Patients	If you have a choice of emergency rooms, I wouldn't recommend. Although... See all comments
Beth Israel Deaconess Hospital Plymouth 275 Sandwich St Plymouth, MA 02360 508-746-2000 (0 miles) Checkbook Top Rating: Complex Care: ? Simple Care: ? Inpatient Care: ? Ratings from Physicians: for Complex Emergency Care: ? for Simple Emergency Care: ? Overall Rating by Patients ? ?% 66 Ratings From Patients	?	?	?	?	? ?% 66 Ratings From Patients	I lost my mom here at this hospital and I am disgusted by just all of it. Don’t... See all comments
Beth Israel Deaconess Medical Center 330 Brookline Ave Boston, MA 02215 617-667-7000 (0 miles) Checkbook Top Rating: Complex Care: ? Simple Care: ? Inpatient Care: ? Ratings from Physicians: for Complex Emergency Care: ? for Simple Emergency Care: ? Overall Rating by Patients ? ?% 134 Ratings From Patients	?	?	?	?	? ?% 134 Ratings From Patients	The BI did not have a walk-in dept; the only way I knew of to get a referral... See all comments
Beverly Hospital 85 Herrick St Beverly, MA 01915 978-922-3000 (0 miles) Checkbook Top Rating: Complex Care: ? Simple Care: ? Inpatient Care: ? Ratings from Physicians: for Complex Emergency Care: ? for Simple Emergency Care: ? Overall Rating by Patients ? ?% 67 Ratings From Patients	?	?	?	?	? ?% 67 Ratings From Patients	At the peak of Covid, they were courteous and professional with a new parent... See all comments
Boston Children's Hospital 300 Longwood Ave Boston, MA 02115 617-355-6000 (0 miles) Checkbook Top Rating: Complex Care: ? Simple Care: ? Inpatient Care: ? Ratings from Physicians: for Complex Emergency Care: ? for Simple Emergency Care: ? Overall Rating by Patients ? ?% 14 Ratings From Patients	?	?	?	?	? ?% 14 Ratings From Patients	It has been very good care at Boston Children’s, but we see someone different... See all comments
Boston Medical Center 1 Boston Medical Center Pl Boston, MA 02118 617-638-8000 (0 miles) Checkbook Top Rating: Complex Care: ? Simple Care: ? Inpatient Care: ? Ratings from Physicians: for Complex Emergency Care: ? for Simple Emergency Care: ? Overall Rating by Patients ? ?% 26 Ratings From Patients	?	?	?	?	? ?% 26 Ratings From Patients	One best emergency room in the city See all comments
Brigham & Women's Faulkner Hospital 1153 Centre St Boston, MA 02130 617-983-7000 (0 miles) Checkbook Top Rating: Complex Care: ? Simple Care: ? Inpatient Care: ? Ratings from Physicians: for Complex Emergency Care: ? for Simple Emergency Care: ? Overall Rating by Patients ? ?% 46 Ratings From Patients	?	?	?	?	? ?% 46 Ratings From Patients	i have been going here with all my medical needs and so far i have had no complaints... See all comments
Brigham & Women's Hospital 75 Francis St Boston, MA 02115 617-732-5500 (0 miles) Checkbook Top Rating: Complex Care: ? Simple Care: ? Inpatient Care: ? Ratings from Physicians: for Complex Emergency Care: ? for Simple Emergency Care: ? Overall Rating by Patients ? ?% 73 Ratings From Patients	?	?	?	?	? ?% 73 Ratings From Patients	A lot of lying on gurneys in the walkways. Very busy ER. Staff are attentive,considering... See all comments
Carney Hospital 2100 Dorchester Ave Dorchester, MA 02124 617-296-4000 (0 miles) Checkbook Top Rating: Complex Care: ? Simple Care: ? Inpatient Care: ? Ratings from Physicians: for Complex Emergency Care: ? for Simple Emergency Care: ? Overall Rating by Patients ? ?% 0 Ratings From Patients	?	?	?	?	? ?% 0 Ratings From Patients	We went there because my wife had fallen and was bleeding profusely from her... See all comments
CHA Cambridge Hospital 1493 Cambridge St Cambridge, MA 02139 617-665-1000 (0 miles) Checkbook Top Rating: Complex Care: ? Simple Care: ? Inpatient Care: ? Ratings from Physicians: for Complex Emergency Care: ? for Simple Emergency Care: ? Overall Rating by Patients ? ?% 15 Ratings From Patients	?	?	?	?	? ?% 15 Ratings From Patients	Cha Cambridge is our preferred hospital and health care provider. They are... See all comments
CHA Somerville Hospital 230 Highland Ave Somerville, MA 02143 617-591-4500 (0 miles) Checkbook Top Rating: Complex Care: ? Simple Care: ? Inpatient Care: ? Ratings from Physicians: for Complex Emergency Care: ? for Simple Emergency Care: ? Overall Rating by Patients ? ?% 0 Ratings From Patients	?	?	?	?	? ?% 0 Ratings From Patients	cleanliness not always great See all comments
CHA Whidden Hospital 103 Garland St Everett, MA 02149 617-389-6270 (0 miles) Checkbook Top Rating: Complex Care: ? Simple Care: ? Inpatient Care: ? Ratings from Physicians: for Complex Emergency Care: ? for Simple Emergency Care: ? Overall Rating by Patients ? ?% 0 Ratings From Patients	?	?	?	?	? ?% 0 Ratings From Patients	While not my favorite, the emergency room at CHA Whidden is efficient and professional... See all comments
Charlton Memorial Hospital 363 Highland Ave Fall River, MA 02720 508-679-3131 (0 miles) Checkbook Top Rating: Complex Care: ? Simple Care: ? Inpatient Care: ? Ratings from Physicians: for Complex Emergency Care: ? for Simple Emergency Care: ? Overall Rating by Patients ? ?% 36 Ratings From Patients	?	?	?	?	? ?% 36 Ratings From Patients	Charlton is one of the best hospitals in my area. I always go to them for service See all comments
Emerson Hospital 133 Old Rd to Nine Acre Corner Concord, MA 01742 978-369-1400 (0 miles) Checkbook Top Rating: Complex Care: ? Simple Care: ? Inpatient Care: ? Ratings from Physicians: for Complex Emergency Care: ? for Simple Emergency Care: ? Overall Rating by Patients ? ?% 136 Ratings From Patients	?	?	?	?	? ?% 136 Ratings From Patients	Took great care when broke ankle Responsive and communicative See all comments
Holy Family Hospital 70 East St Methuen, MA 01844 978-687-0151 (0 miles) Checkbook Top Rating: Complex Care: ? Simple Care: ? Inpatient Care: ? Ratings from Physicians: for Complex Emergency Care: ? for Simple Emergency Care: ? Overall Rating by Patients ? ?% 33 Ratings From Patients	?	?	?	?	? ?% 33 Ratings From Patients	Horrible experience! See all comments
Holy Family Hospital at Merrimack Valley 140 Lincoln Ave Haverhill, MA 01830 978-374-2000 (0 miles) Checkbook Top Rating: Complex Care: ? Simple Care: ? Inpatient Care: ? Ratings from Physicians: for Complex Emergency Care: ? for Simple Emergency Care: ? Overall Rating by Patients ? ?% 16 Ratings From Patients	?	?	?	?	? ?% 16 Ratings From Patients	Avoid at all costs. Nickname Death Valley See all comments
Lahey Hospital & Medical Center 41 Mall Rd Burlington, MA 01805 781-744-5100 (0 miles) Checkbook Top Rating: Complex Care: ? Simple Care: ? Inpatient Care: ? Ratings from Physicians: for Complex Emergency Care: ? for Simple Emergency Care: ? Overall Rating by Patients ? ?% 77 Ratings From Patients	?	?	?	?	? ?% 77 Ratings From Patients	We received very good care after my son broke his wrist but it took a very... See all comments

Hospital	Number of ratings	Percent of Surveyed Patients Who Rated Emergency Department "Superior" for...
Hospital	Number of ratings	Speed of service	Staff pleasantness	Effort to relieve patient's anxiety/discomfort	Listening to/communicating with patient	Helpfulness in arranging follow-up care	Overall Care
Addison Gilbert Hospital 298 Washington St Gloucester, MA 01930 978-283-4000 (0 miles)	26	?	?	?	?	?	?
Anna Jaques Hospital 25 Highland Ave Newburyport, MA 01950 978-463-1000 (0 miles)	36	?	?	?	?	?	?
Beth Israel Deaconess Hospital - Milton 199 Reedsdale Rd Milton, MA 02186 617-696-4600 (0 miles)	46	?	?	?	?	?	?
Beth Israel Deaconess Hospital - Needham 148 Chestnut St Needham, MA 02492 781-453-3000 (0 miles)	61	?	?	?	?	?	?
Beth Israel Deaconess Hospital Plymouth 275 Sandwich St Plymouth, MA 02360 508-746-2000 (0 miles)	66	?	?	?	?	?	?
Beth Israel Deaconess Medical Center 330 Brookline Ave Boston, MA 02215 617-667-7000 (0 miles)	134	?	?	?	?	?	?
Beverly Hospital 85 Herrick St Beverly, MA 01915 978-922-3000 (0 miles)	67	?	?	?	?	?	?
Boston Children's Hospital 300 Longwood Ave Boston, MA 02115 617-355-6000 (0 miles)	14	?	?	?	?	?	?
Boston Medical Center 1 Boston Medical Center Pl Boston, MA 02118 617-638-8000 (0 miles)	26	?	?	?	?	?	?
Brigham & Women's Faulkner Hospital 1153 Centre St Boston, MA 02130 617-983-7000 (0 miles)	46	?	?	?	?	?	?
Brigham & Women's Hospital 75 Francis St Boston, MA 02115 617-732-5500 (0 miles)	73	?	?	?	?	?	?
Carney Hospital 2100 Dorchester Ave Dorchester, MA 02124 617-296-4000 (0 miles)	0	?	?	?	?	?	?
CHA Cambridge Hospital 1493 Cambridge St Cambridge, MA 02139 617-665-1000 (0 miles)	15	?	?	?	?	?	?
CHA Somerville Hospital 230 Highland Ave Somerville, MA 02143 617-591-4500 (0 miles)	0	?	?	?	?	?	?
CHA Whidden Hospital 103 Garland St Everett, MA 02149 617-389-6270 (0 miles)	0	?	?	?	?	?	?
Charlton Memorial Hospital 363 Highland Ave Fall River, MA 02720 508-679-3131 (0 miles)	36	?	?	?	?	?	?
Emerson Hospital 133 Old Rd to Nine Acre Corner Concord, MA 01742 978-369-1400 (0 miles)	136	?	?	?	?	?	?
Holy Family Hospital 70 East St Methuen, MA 01844 978-687-0151 (0 miles)	33	?	?	?	?	?	?
Holy Family Hospital at Merrimack Valley 140 Lincoln Ave Haverhill, MA 01830 978-374-2000 (0 miles)	16	?	?	?	?	?	?
Lahey Hospital & Medical Center 41 Mall Rd Burlington, MA 01805 781-744-5100 (0 miles)	77	?	?	?	?	?	?

Hospital	How Often Hospital Followed "Best Treatment" Guidelines for...		Average Number of Minutes Patients Waited to...					Percent of Patients Who Left Without Being Seen
Hospital	Stroke Cases	Heart Attack Cases	Be Seen by a Healthcare Professional	Be Admitted	Get to Room After Decision to Admit	Receive Care and Be Sent Home	Receive Pain Medication for Broken Bones	Percent of Patients Who Left Without Being Seen
Addison Gilbert Hospital 298 Washington St Gloucester, MA 01930 978-283-4000 (0 miles)	?	?	?	?	?	?	?	?
Anna Jaques Hospital 25 Highland Ave Newburyport, MA 01950 978-463-1000 (0 miles)	?	?	?	?	?	?	?	?
Beth Israel Deaconess Hospital - Milton 199 Reedsdale Rd Milton, MA 02186 617-696-4600 (0 miles)	?	?	?	?	?	?	?	?
Beth Israel Deaconess Hospital - Needham 148 Chestnut St Needham, MA 02492 781-453-3000 (0 miles)	?	?	?	?	?	?	?	?
Beth Israel Deaconess Hospital Plymouth 275 Sandwich St Plymouth, MA 02360 508-746-2000 (0 miles)	?	?	?	?	?	?	?	?
Beth Israel Deaconess Medical Center 330 Brookline Ave Boston, MA 02215 617-667-7000 (0 miles)	?	?	?	?	?	?	?	?
Beverly Hospital 85 Herrick St Beverly, MA 01915 978-922-3000 (0 miles)	?	?	?	?	?	?	?	?
Boston Children's Hospital 300 Longwood Ave Boston, MA 02115 617-355-6000 (0 miles)	?	?	?	?	?	?	?	?
Boston Medical Center 1 Boston Medical Center Pl Boston, MA 02118 617-638-8000 (0 miles)	?	?	?	?	?	?	?	?
Brigham & Women's Faulkner Hospital 1153 Centre St Boston, MA 02130 617-983-7000 (0 miles)	?	?	?	?	?	?	?	?
Brigham & Women's Hospital 75 Francis St Boston, MA 02115 617-732-5500 (0 miles)	?	?	?	?	?	?	?	?
Carney Hospital 2100 Dorchester Ave Dorchester, MA 02124 617-296-4000 (0 miles)	?	?	?	?	?	?	?	?
CHA Cambridge Hospital 1493 Cambridge St Cambridge, MA 02139 617-665-1000 (0 miles)	?	?	?	?	?	?	?	?
CHA Somerville Hospital 230 Highland Ave Somerville, MA 02143 617-591-4500 (0 miles)	?	?	?	?	?	?	?	?
CHA Whidden Hospital 103 Garland St Everett, MA 02149 617-389-6270 (0 miles)	?	?	?	?	?	?	?	?
Charlton Memorial Hospital 363 Highland Ave Fall River, MA 02720 508-679-3131 (0 miles)	?	?	?	?	?	?	?	?
Emerson Hospital 133 Old Rd to Nine Acre Corner Concord, MA 01742 978-369-1400 (0 miles)	?	?	?	?	?	?	?	?
Holy Family Hospital 70 East St Methuen, MA 01844 978-687-0151 (0 miles)	?	?	?	?	?	?	?	?
Holy Family Hospital at Merrimack Valley 140 Lincoln Ave Haverhill, MA 01830 978-374-2000 (0 miles)	?	?	?	?	?	?	?	?
Lahey Hospital & Medical Center 41 Mall Rd Burlington, MA 01805 781-744-5100 (0 miles)	?	?	?	?	?	?	?	?

Hospital	Specialists Always on Duty	Approximate Number of Cases Per Year	Trauma Center Designation	Emergency Medicine Certified Doctor Always on Duty?
Addison Gilbert Hospital 298 Washington St Gloucester, MA 01930 978-283-4000 (0 miles)	Sign-in or Subscribe	?	?	?
Anna Jaques Hospital 25 Highland Ave Newburyport, MA 01950 978-463-1000 (0 miles)	Sign-in or Subscribe	?	?	?
Beth Israel Deaconess Hospital - Milton 199 Reedsdale Rd Milton, MA 02186 617-696-4600 (0 miles)	Sign-in or Subscribe	?	?	?
Beth Israel Deaconess Hospital - Needham 148 Chestnut St Needham, MA 02492 781-453-3000 (0 miles)	Sign-in or Subscribe	?	?	?
Beth Israel Deaconess Hospital Plymouth 275 Sandwich St Plymouth, MA 02360 508-746-2000 (0 miles)	Sign-in or Subscribe	?	?	?
Beth Israel Deaconess Medical Center 330 Brookline Ave Boston, MA 02215 617-667-7000 (0 miles)	Sign-in or Subscribe	?	?	?
Beverly Hospital 85 Herrick St Beverly, MA 01915 978-922-3000 (0 miles)	Sign-in or Subscribe	?	?	?
Boston Children's Hospital 300 Longwood Ave Boston, MA 02115 617-355-6000 (0 miles)	Sign-in or Subscribe	?	?	?
Boston Medical Center 1 Boston Medical Center Pl Boston, MA 02118 617-638-8000 (0 miles)	Sign-in or Subscribe	?	?	?
Brigham & Women's Faulkner Hospital 1153 Centre St Boston, MA 02130 617-983-7000 (0 miles)	Sign-in or Subscribe	?	?	?
Brigham & Women's Hospital 75 Francis St Boston, MA 02115 617-732-5500 (0 miles)	Sign-in or Subscribe	?	?	?
Carney Hospital 2100 Dorchester Ave Dorchester, MA 02124 617-296-4000 (0 miles)	Sign-in or Subscribe	?	?	?
CHA Cambridge Hospital 1493 Cambridge St Cambridge, MA 02139 617-665-1000 (0 miles)	Sign-in or Subscribe	?	?	?
CHA Somerville Hospital 230 Highland Ave Somerville, MA 02143 617-591-4500 (0 miles)	Sign-in or Subscribe	?	?	?
CHA Whidden Hospital 103 Garland St Everett, MA 02149 617-389-6270 (0 miles)	Sign-in or Subscribe	?	?	?
Charlton Memorial Hospital 363 Highland Ave Fall River, MA 02720 508-679-3131 (0 miles)	Sign-in or Subscribe	?	?	?
Emerson Hospital 133 Old Rd to Nine Acre Corner Concord, MA 01742 978-369-1400 (0 miles)	Sign-in or Subscribe	?	?	?
Holy Family Hospital 70 East St Methuen, MA 01844 978-687-0151 (0 miles)	Sign-in or Subscribe	?	?	?
Holy Family Hospital at Merrimack Valley 140 Lincoln Ave Haverhill, MA 01830 978-374-2000 (0 miles)	Sign-in or Subscribe	?	?	?
Lahey Hospital & Medical Center 41 Mall Rd Burlington, MA 01805 781-744-5100 (0 miles)	Sign-in or Subscribe	?	?	?

Hospital	Checkbook's Top Rating Inpatient Care	Key Ratings for Hospital Inpatient Care
Hospital	Checkbook's Top Rating Inpatient Care	Adjusted death rate for all selected case types	Overall rating by patients for inpatient care	Doctor's ratings for high-risk adult surgery	The Leapfrog Group's Hospital Safety Score^SM
Addison Gilbert Hospital 298 Washington St Gloucester, MA 01930 978-283-4000 (0 miles)	?	?	?	?	?
Anna Jaques Hospital 25 Highland Ave Newburyport, MA 01950 978-463-1000 (0 miles)	?	?	?	?	?
Beth Israel Deaconess Hospital - Milton 199 Reedsdale Rd Milton, MA 02186 617-696-4600 (0 miles)	?	?	?	?	?
Beth Israel Deaconess Hospital - Needham 148 Chestnut St Needham, MA 02492 781-453-3000 (0 miles)	?	?	?	?	?
Beth Israel Deaconess Hospital Plymouth 275 Sandwich St Plymouth, MA 02360 508-746-2000 (0 miles)	?	?	?	?	?
Beth Israel Deaconess Medical Center 330 Brookline Ave Boston, MA 02215 617-667-7000 (0 miles)	?	?	?	?	?
Beverly Hospital 85 Herrick St Beverly, MA 01915 978-922-3000 (0 miles)	?	?	?	?	?
Boston Children's Hospital 300 Longwood Ave Boston, MA 02115 617-355-6000 (0 miles)	?	?	?	?	?
Boston Medical Center 1 Boston Medical Center Pl Boston, MA 02118 617-638-8000 (0 miles)	?	?	?	?	?
Brigham & Women's Faulkner Hospital 1153 Centre St Boston, MA 02130 617-983-7000 (0 miles)	?	?	?	?	?
Brigham & Women's Hospital 75 Francis St Boston, MA 02115 617-732-5500 (0 miles)	?	?	?	?	?
Carney Hospital 2100 Dorchester Ave Dorchester, MA 02124 617-296-4000 (0 miles)	?	?	?	?	?
CHA Cambridge Hospital 1493 Cambridge St Cambridge, MA 02139 617-665-1000 (0 miles)	?	?	?	?	?
CHA Somerville Hospital 230 Highland Ave Somerville, MA 02143 617-591-4500 (0 miles)	?	?	?	?	?
CHA Whidden Hospital 103 Garland St Everett, MA 02149 617-389-6270 (0 miles)	?	?	?	?	?
Charlton Memorial Hospital 363 Highland Ave Fall River, MA 02720 508-679-3131 (0 miles)	?	?	?	?	?
Emerson Hospital 133 Old Rd to Nine Acre Corner Concord, MA 01742 978-369-1400 (0 miles)	?	?	?	?	?
Holy Family Hospital 70 East St Methuen, MA 01844 978-687-0151 (0 miles)	?	?	?	?	?
Holy Family Hospital at Merrimack Valley 140 Lincoln Ave Haverhill, MA 01830 978-374-2000 (0 miles)	?	?	?	?	?
Lahey Hospital & Medical Center 41 Mall Rd Burlington, MA 01805 781-744-5100 (0 miles)	?	?	?	?	?

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* Score is based on relatively little data